Question: What If The Seller Doesn’T Ship On Shopee?

What happens if a Shopee seller doesn’t ship?

What can I do if the seller does not ship the item?Contact the seller via in-app message or use the “Remind to Ship” function to remind the seller to ship the item.You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order.

Please note: you can only cancel the order if it has not yet shipped..

Can I refuse Shopee delivery?

You have ordered an item on Shopee and you decided you do not need it anymore. You can refuse the delivery if you have selected Cash on Delivery (COD) and the item will be returned to the seller.

Can I get my money back if I get scammed on eBay?

eBay Money Back Guarantee means you’re protected if the item you ordered didn’t arrive, is faulty or damaged, or doesn’t match the listing. You’ll get your money back. For all the details of how the eBay Money Back Guarantee works, please see our full policy guidelines below.

How do I track my Shopee refund?

Below are the steps for sellers to check the details of the return refund request in Shopee Seller Center. 1) From Seller Center > My Orders > Return / Refund. You may find all the orders that had requested for refund here and choose individually which order you would like to check by clicking on “Respond”.

Why was my Shopee order Cancelled?

Shopee may automatically cancel your orders as part of Shopee Guarantee to ensure buyers will get the purchased item on time or it will be refunded. Some common cause of auto cancel orders are as below : Seller has been inactive for 7 days. Item has been returned to seller/Unable to deliver parcel to buyer address.

What does to receive in Shopee mean?

Order ReceivedThe “Order Received” button will be available within the day once the status has been updated by Shopee’s logistics partners or if your order is paid via Non-COD. By clicking the “Order Received” button you are confirming that you received the item in good condition and will no longer request a return and refund.

What is recipient refused delivery?

It simply means that the consignee refused to receive the shipment. … If you ship any items to another person, make sure you inform the receiver beforehand. “Receiver refused the delivery” could also mean that the receiver refused the parcel due to the possible damages it could have suffered during the transit.

What happens if seller doesn’t respond to refund request Shopee?

The seller will be notified of your request and has to respond within 3 days or Shopee will automatically cancel the order and refund your payment. If they do not take any action, the refund will be auto granted to you (buyer) at the end of the 3 days period.

What happen if seller cancel order on Shopee?

When you accept the cancellation request, the order will be cancelled immediately. The refund will be initiated automatically by the system, and would require no action from you after this in regards to the refund. However, sellers are NOT allowed to request buyers to cancel.

Can seller cancel my order Shopee?

Step 1: You can cancel an order by going to Me tab, then go to My Shop. Step 2: Go to My Sales and choose an order you wanted to cancel. Step 3: Tap “Cancel Order” at the bottom of the Order Details page. Step 4: Choose a reason for cancellation and tap “Submit”.

How long can an eBay seller wait to ship?

within 30 daysEbay policy states a seller MUST ship within 30 days of recieving a cleared payment. BUT sellers will recieve seller defects on their record if they do not ship within the handling time shown in the listing shipping details.

Will I get my money back if I cancel an order on Shopee?

Yes, you will be able to receive your refund once your cancellation request is approved. A notification will be sent through the Shopee app and email to inform you about the refund. At the same time, the refund of your payment will be released back to you immediately.

How do I report a seller on Shopee?

You can report the user or product by going to the profile page and clicking on “Report this User” from the dropdown menu. If you come across a counterfeit product, please do proceed to report the product and/or the seller.

Can I refuse delivery from lazada?

The courier will have no choice but to return the item back to the seller or warehouse, because you can’t force someone to accept the delivery of an item. Most Lazada sellers have experience handling returned items and it’s not uncommon for customers to refuse the item because they can’t pay for it.

Can I cancel an online order before delivery?

Under the Consumer Contracts Regulations, you have the right to cancel an online order as soon as you place it or from 14 days after you receive it. As part of these regulations, you should get a refund within 14 days of the retailer receiving the goods or you giving evidence that you’ve returned them.

What happens if Ebay seller doesn’t ship?

Answers (2) Sellers are not required to mark an item shipped or provide tracking. Buyers are given ESTIMATED delivery dates and are expected to wait for those dates to arrive. If the item has not arrived a few days after that, and a seller does not respond, buyers can open a case to be refunded.

Do eBay sellers have to mark items as shipped?

No, they aren’t. Besides, it doesn’t matter. You have eBay buyer protection which applies for not receiving an item.

How do I return a seller to Shopee?

Step 1: Go to Me, then tap the To Ship/To Receive button under My Purchases. Step 2: Tap the item that you wish to return. Step 3: Tap “Return/Refund” at the bottom of the page. Note: Make sure that you have not clicked the “Order Received” button to be able to request for a return/refund.

Will I get a refund if I refuse a package?

NEVER EVER have them simply refuse the package with your OK. When a package is refused the USPS does NOT have to track the item back. If the item is “lost” or not delivered to you (as in they may keep it or a USPS error could occur), then you could be responsible and out the item plus having to refund.

How do I cancel an order as a seller?

In Seller Hub, go to Orders; or in My eBay, go to Sold. Find the transaction you want to cancel, and from More actions, select Cancel this order. Choose a reason for the cancellation and then select Continue to finish.